What Our Patients Are Saying About Us
“Dr. Beadnell, I just want to send a sincere thank you to you and your staff for the marvelous treatment I was afforded in your facility. As I looked at the final x-ray of my implant, the whole thing seemed somehow other-worldly, like a science fiction something: it was amazing! But, the whole process was done with great care”
I had a to be referred to SOMS after a routine dentist appointment revealed that I needed to have a biopsy on a spot in the back of my mouth. Being referred to an oral surgeon doesn’t always have a “fun” expectation associated with the visit. However, Dr. Beadnell and his assistant Kaylee were super helpful, comforting, and answered all of my questions in the initial visit and before my surgery. I rate this office a 10 for consumer “experience”. Everyone from the front desk staff, to the doctors/assistants, and billing department were organized and friendly. Highly recommend SOMS!
“Extremely professional doctor and staff. Dr. Beadnell and his team are the best dental professionals that I have ever seen. I extracted a molar tooth and later did an implant. I cannot believe how well things went. I usually have high anxiety level at the dentist’s office. Not with Dr. Beadnell! He is experienced, knowledgeable, and calm during the procedure and he has the staff to match his level of excellence. Extremely honest business-wise. My insurance paid more than the original estimate and I got the check in 2 days! Can’t say enough about Dr. Beadnell. His work is magic! Highly recommend him.” A.S
“My review is for the services of Dr Ugalde. We were referred here from my son’s pediatric dentist on an emergency basis, after my three-year-old had an accident at preschool and broke loose two of his front teeth. I was a bit nervous as the office seemed set up for adult care only. However, they offered to let my son watch Spiderman cartoon…s as soon as we entered the procedure room and throughout the entire ordeal. (I’m sorry, I was so freaked out I forget her name!) At the end, she even gave him a stuffed animal to take home. I can’t say enough positive things about Dr. Ugalde. He mentioned that he himself is a father, and I truly feel that he treated my son like he would have one of his own. From the conservative, gentle treatment, to the hugs and comfort he offered. I can’t say enough good things about him. Thank you to Dr Ugalde and his staff!” -Linda
“Everyone is so helpful and ready to explain any details. Your staff is outstanding in customer service.”
“I got an infected wisdom tooth extracted by Dr. Ueeck. He removed the tooth in about 10 minutes and I didn’t feel a thing. Recovery has been complication-free and little to no facial swelling after. Also, the nurse Barb was so kind and helpful! She really helped the experience feel less scary and was very reassuring and supportive. Since the procedure was urgent, they were able to schedule me in as quickly as possible, which was also very appreciated.” — Negin N.
“I can only say the level of professionalism was superb as Dr. Beadnell and his entire staff were thorough, complete, and patient-friendly throughout. Dr. Beadnell was always punctual and fully complete with explanations and answers to questions. He always took time to express a personal and caring attitude – as much a friend as a professional dental surgeon. Results were perfect; my satisfaction is 100% and I can highly recommend his practice. There could be no better professional in this field; I continue to have full confidence in his work.” — Tedd T.
“I would like to express an amazing amount of gratitude to Dr. Beadnell and his staff regarding my experience with them today. They treated me with compassion and made it clear that they truly do care about the patients they work with.” — Heather B.
“I want to say how impressed I am with you and your entire staff! I feel that everyone has been incredibly helpful, knowledgeable and kind throughout this whole process. I truly appreciate how you all have gone above and beyond to make me feel comfortable and cared for.” — Ian C.
“I just wanted to tell you again just how much your kindness has been appreciated. You don’t realize just how warm and welcoming you all have been, from the front desk to the exam rooms to checking out. You make patients feel comfortable when it’s a little frightening. Not every office is like this. You are all so wonderful. Thank you for your kindness… and your encouragement along the way.” — Charlene B.
“The entire experience was just fantastic. Dr. Ugalde and his staff were incredibly professional, hospitable, and kind throughout the entire experience.”
“Wow! I never expected to “enjoy” a surgical experience. Your office is so professional and wonderful to work with. This sincere heartfelt thank you extends to the entire office, including the billing and reception departments. All of my questions and concerns were answered thoroughly. Your entire staff has the ability to accomplish putting folks at ease prior, during, and after surgery. It is amazing… Dr. Ueeck is a blessing and made the entire event pleasant — not scary at all!! Of course, I have already recommended Dr. Ueeck and everyone at this caring office to others!” — Sherry A.
“One of the best medical/dental offices I have visited. From the front office personnel to the assistants in the back operatories, everyone was friendly, courteous, efficient and professional. They set a model that many other offices should follow. I felt totally comfortable and confident with everyone in the office and the service I received was exemplary. I couldn’t expect more.” — David B.
“Dr. Beadnell and his amazing team removed all four of my wisdom teeth last week and it couldn’t have been more of a positive experience. Dr. Beadnell and team were extremely kind, professional, and educated me on the entire procedure… Dr. Beadnell himself even called me later that day to check-in and see how recovery was going. It really means a lot when you can tell a doctor truly cares about his patients and isn’t just in it for the money. If you want a great surgeon, amazing staff, and exemplary professionalism, go to Sunset Oral Surgery!” — Sabrina S.
“From my first phone contact to subsequent visits, I was impressed by the friendliness of the staff and their concern for my comfort. Dr. Beadnell and his surgical assistants work with amazing precision and skill with explanations and words of reassurance. I actually look forward to my visits and appreciate the followup phone calls.” — Joan S.
“It was so nice to meet all of you yesterday. I called [my general dentist’s] office and told her to send all her patients to your office. Thank you again!” — Melinda P.
“My experience with Dr. Ueeck as my oral surgeon was entirely positive. From start to finish I was always informed and felt I knew what the plans were between my orthodontist and Dr. Ueeck. Before surgery they helped me prepare, the surgery went perfectly and the results have been life changing ever since…. Can’t recommend this office and staff enough.” — Bryan B.
“Heartfelt thank to you and your staff for making my dental surgery a pleasant experience. Your nurses were gentle, friendly, and reassuring, and ever-so-thorough, even right out to our car. I appreciate your check-up phone call… also the sweet surprise of the get well bouquet of purple flowers in a thermos. Kudos to all!” — Maureen D.
“Cheers to you! I so appreciate your warm attention to me. Believe me — you are all 5 star in professional, as well as personal, dentistry. Thank you for caring.” — Dorothy S.
“What a GREAT experience here. Dr Beadnell is absolutely the best. His staff are fantastic. It’s scary going to an oral surgeon and they make it painless. I’m sending them a letter of thanks. For a week I was terrified about having the procedure. I did not feel ANYTHING! 5 stars.” — Dick C.
“Thanks so much for advocating on my behalf for the best possible outcome for me. You have consistently provided the utmost level of professional care over the span of time I have been seeing you. The time and attention you have given [me] again reinforces my high regard and trust in your clinical expertise. I feel very fortunate that I am under your care.” — Sherry B.
“Every team member I encountered from start to finish was pleasant, professional, friendly, and caring.”
“Everything about my experience was outstanding, including the welcoming reception area and competent receptionists, the short length of time I had to wait on each of my three visits, the professionalism, knowledge, and performance of the tech assistants and the dentists, all with a warm friendly and welcoming atmosphere.” — Margie T.
“I had orthognathic (jaw) surgery done so they worked on my upper jaw, lower jaw, and chin… I’m so grateful and happy to have had Dr. Ueeck as my surgeon! He is definitely skilled at what he does and he made my teeth and facial structure look amazing. My smile is awesome, my teeth fit together perfectly and everyone who sees me now is amazed at how awesome my outcome is. I recommend everyone to Dr. Ueeck and his staff; they are the best and the surgery center where they did my surgery is flawless and top notch. There’s definitely no other doctor in Oregon I would go to. If you have orthognathic surgery needs, definitely make an appointment to see Dr. Ueeck! He is such a positive, calm, uplifting, and kind doctor. 5 stars to his office and him and the surgery center!!” — Nazaneen S.
“Thank you for the excellent care and kindness that you and [your assistant] gave me today. I am grateful and relieved that it all progressed just as you said it would, and I am confident that my recovery will be swift and complete. My deepest thanks to both of you.” — Marcia S.
“I have to admit that having my wisdom teeth pulled was way better than expected! I was asked my dentist (who rocks) to refer me to only the best and that is what I got with Dr. Beadnell and his staff! They were welcoming, answered all my questions, were prompt and very professional! On the day of my appointment, I was made very comfortable and they got right to work so my nerves never really got to me. I LOVED the personal phone call to check in and the flowers delivered to my door the next day! That was WONDERFUL!! Thanks!”
“Dr. Ueeck, the assistants, and the front office staff were all amazing. Every single person treated any question with respect and made it a positive experience for both a teenager and his parents. Thanks!”
“The staff was very professional and friendly and after meeting Dr. Beadnell, I started to relax a little. He has a very calm, confident demeanor and a good sense of humor. He was so quick and accurate with the numbing shots, I could tell he knew what he was doing. I had a chance to chat with his assistant Jennifer while I was waiting for my mouth to get numb. She also had a very warm personality that helped put my mind at ease. When Dr. Beadnell came back, he and Jennifer got to work. They were like a couple of extraction ninjas, moving quickly and efficiently. I don’t think they even spoke to each other, they operated like one. It was very impressive. I thought he was just getting started, when Dr. Beadnell said it was out. He just had to put a couple of stitches in and I would be on my way. I was shocked! The whole thing only took a few minutes. This was a tooth I could not even see because it was under my gums, and he had it out in minutes! I was blown away. I would recommend Dr. Beadnell to anyone who needs an extraction. I have never left a dental office with such a positive feeling.” — Aaron B.
“Thank you so much for helping me through the wisdom tooth extraction. As I was nervous about the pain at my age, you were so kind and caring. The whole experience was so much easier than I ever imagined… Such kindness was lovely and much appreciated.” — Pauline B.
“I highly recommend this office!! My experience was blissful. I was greeted immediately and treated like a VIP from my first visit to my last. [The doctor] took the time to explain the situation and surgery that I needed, as well as being willing to answer all of my questions. He listened to me, answered my every question, and helped allay my fears and anxiety while making sure I knew everything that was going to take place before, during, and after my intricate gland removal surgery. He was patient, professional, caring, informative AND did an amazing job with my surgery. He also called me personally to check on me after my surgery. He and his team ensured at every turn that my experiences, surgery, healing, and follow up care were first rate. It’s not often that you can be made to feel comfortable in a doctor’s office, but here I felt at home. The entire team is friendly, professional, and caring. I would recommend this office to anyone I know. And unlike a lot of offices, they were on time every time and mindful of my time. Thank you!” — Michelle V.
“The staff was extremely helpful from the front desk to the administrators to the surgical assistants. As the shot was administered, I felt a consoling touch on my shoulder, AND IT HELPED. Fantastic treatment by Dr. Beadnell.”
“Just wanted to thank Dr. Ueeck and the entire staff for the excellent treatment I received at Sunset OMS. Hard to find a group of people as professional and positive-minded as I found them to be. It’s been more than 5 weeks since my visit, and I’m happy to say I am feeling better than I have in years. I wasn’t aware how much pain and discomfort I had been experiencing until it was gone. I want to doctors and staff to know their efforts are appreciated and that they definitely improved my quality of life. Thanks again!” — Bruce W.
“As a healthcare professional for the last 6 years, I was blown away by the patient care that I received from Dr. Ueeck and his staff. I voiced that my one fear is having dental work done… my insurance didn’t cover my being sedated during the procedure so I went with the option of Nitrous. One of the staff members went as far as to keep a hand on my shoulder during the pulling of all 4 teeth. This is an example of patient care and professionalism that I will not forget and will share with others in my own field…. Thank you to everyone who was involved in my experience.”
“The entire experience, given the circumstances, was smooth and handled with kindness and professionalism. From the moment I walked in the door until I walked out, I felt most impressed with everything. Thank you!”
“It was very apparent that you all care for your patients, from the receptionist to the doctors. Service was exceptional. I was made very comfortable from the moment I walked in. Thanks for the purple blanket and the lighthearted conversation. This truly made a scary situation easier. I’m so impressed that Dr. Beadnell called me on a Friday evening to check on me. This defines what we are missing in America today, customer service! Thank you!” — Dawn D.